CHANEL
Position: Supply Chain Intern Location: Dubai, UAE At CHANEL, our commitment to excellence and operational performance is at the heart of our Maison. As a Supply Chain Intern for Fragrance & Beauty, you will collaborate closely with the Supply Chain Executive and work alongside Area Sales Managers, Marketing, Retail, Local Market, Brand Managers, Boutique Teams and our headquarters in Neuilly to ensure seamless order processing and shipment coordination across the UAE. This internship offers a unique opportunity to gain hands-on experience in luxury supply chain operations, shipment follow-up, and cross-functional teamwork, while contributing to the continued success of one of the world’s most iconic brands. WHAT IMPACT YOU CAN CREATE AT CHANEL Order & Shipment Management Support accurate and timely order creation in SAP, ensuring data integrity and thorough documentation. Track shipments and proactively follow up on delivery status, collaborating with Customer Service teams in Paris. Investigate and resolve shipment discrepancies, including quantities, delays, and documentation issues. Assist with clearance and invoicing processes for the UAE Local Market, coordinating with distributors and supporting the Supply Chain Executive. Reporting & Coordination Participate in weekly Sales & Supply meetings, preparing and sharing shipment ETA updates. Update and maintain trackers, including campaign shortages analysis, regular order fill-rate analysis and campaign trackers with updated ETAs. Contribute to the monthly supply newsletter by consolidating data. New Campaign Orders Support the follow-up of new campaign orders, raising potential risks or delays. Coordinating quota reviews and order validations with cross-functional teams. ENERGIZERS Transforming supply chain data into actionable insights that enhance operational efficiency and business performance. Collaborating with dedicated colleagues to ensure excellence in order and shipment management. Contributing to a culture where rigor, precision and effective communication are valued. Developing your organizational, analytical and communication skills in a dynamic, luxury retail environment. WHAT YOU CAN BRING Advanced proficiency in Microsoft Excel and PowerPoint, with a keen analytical and detail-oriented mindset. Exceptional attention to detail, problem-solving skills and proactive follow-up abilities. Strong organizational skills and the ability to manage multiple priorities efficiently. Clear and confident communicator, able to collaborate effectively with diverse stakeholders. Commitment to maintaining high standards of accuracy and efficiency. Enthusiasm for learning and adaptability in a fast-paced, multicultural environment. REQUIREMENTS Bachelor’s degree or equivalent relevant experience. Previous experience or coursework in supply chain management, order processing, or logistics is an advantage. Strong written and verbal communication skills in English; proficiency in Arabic and/or French is a plus. Based in Dubai or willing to relocate. WHAT YOU WILL GAIN As a Supply Chain Intern at CHANEL, you will join a collaborative and forward-thinking team dedicated to driving operational excellence and shaping the future of luxury retail in the region. You will develop technical and interpersonal skills, gain hands-on experience in supply chain operations. This position is more than just an internship – it’s an opportunity to be part of the CHANEL journey, supporting our commitment to people, excellence and innovation. If you are ready to take the next step in your career, we look forward to hearing from you! Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Responsibilities
The intern will support supply chain operations by managing order processing in SAP, tracking shipments, and resolving discrepancies. They will also assist in reporting, campaign coordination, and maintaining data trackers to ensure operational efficiency.
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